Teenagers
and Smartphone’s (Samsung vs. Iphone)
Anthropology
and UX in Barcelona-Spain 2013.
By Anthropologist,
Miguel Palau
Ethnographical observations took placed in the city.
Focused in teens their opinion and actual possession and uses indicates that
Samsung its considered as the main brand for innovation regarding Smartphone’s.
CULTURAL MEANINGS
FOR SMARTPHONES, BEYOND USABILITY
These artifacts have social and cultural meanings. For
them, has a value regarding its well being as a tool for “friendship”. Besides
the features, the apps become the main concern in order to interchange
information, socializing and leaving phone calls aside, the use of Viber and
Whatsapp it’s frequent.
Innovation in essence it’s connected with the
perception of time; the frequent the changes the better for the emotional
connection to the brand.
Apple means minimalistc art= progress from middle class up
Samsung means social= more for less, able to consume more for value
Apple means minimalistc art= progress from middle class up
Samsung means social= more for less, able to consume more for value
PRODUCT,
RELATIONSHIP WITH CULTURE
However features more important are: bigger screens
but not beyond 5 inches in the case of female teenagers, more time lasting
batteries in both sexes it’s a common requirement. Through multiple
observations, teenagers need a system to recharge batteries. Not common
solutions for this issue are simplistic such as acquiring another batteries to
carry on, the interchange of charges its part of the social temporal
interchange. Malls, airports and homes are places where this kind of situation
becomes usual, including observations allow to see this in airports where some
teenagers needs to be in communication with friends permanently.
CULTURAL
RELEVANCE REGARDING FUTURE NEEDS
Teenagers in general used prepaid phone plans. In comparison
with telephone regular access, the city offers points of free WIFI at least for
24 hours or in restaurants. Teenager’s looks to have access via WIFI instead
the company provide solution looking for a fast way to download and share
content. Through ethnographical observations with no interference, males
teenagers take up the Smartphone or shake it as a way to gain better covertures
when its not steady. In any case a delay in the communication could affect the appreciation
for an application, especially in the social and chat categories. It’s inherent
that teenagers lack of patience in order to wait for something that works, so
they are interested and eager to receive speed and instant access of
information.
It was considered at the experimental design that
Iphone “hysteria” was an important element in order to see how sales where
develop, surprisingly it was not true. Iphone, as a phone ots considered “out
of” for most of the case I observed, in the other hand the most common brand
and model are related with Samsung. As part of the information analyzed by this
personal investigation teens manifested:
“What?
And Iphone not thanks that’s it’s a Smartphone for seniors”.
This investigation it’s subject to copyright and its
not under contract of any specific telephone company or manufacturer.
Copyright © 2013 Anthropologist Miguel Palau
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